Question 1

When are you open?

Accepted Answer

Our hours are Tuesday and Wednesday from 10:00 to 18:00, Thursday from 10:00 to 20:00, Friday from 10:00 to 18:00, and Saturday from 09:00 to 17:00. We look forward to seeing you!

Question 2

Can I book an appointment on Sundays?

Accepted Answer

Yes, you can! If Sunday is the only day that works for you, just reach out to us on WhatsApp to check Chris's availability. Click the WhatsApp icon in the footer to contact us directly.

Question 3

What is the price for a Balayage service?

Accepted Answer

A full head balayage starts at £70. Depending on your hair's length, thickness, and the amount of product used, it won't exceed £120.

Question 4

Do I need to skin sensitivity test 48 hours before my appointment.

Accepted Answer

Ideally yes, it also gives good opportunity to have a chat about your hair. In the event that schedule is tight, and popping in before hand wold be a trouble then you have the option of signing a simple disclaimer to state your happy to for Chris to go ahead with the colouring service.

Question 5

Do you ever open on Sundays?

Accepted Answer

Yes. If there aren't any other appointments available and only Sunday works for you, we may be able to open up on a Sunday or a Monday for you, upon request.

Question 6

Whereabouts are you located?

Accepted Answer

The salon sits on the 1st floor about a shop called 'Timeslip' which is visible if you look up directly ahead of you as you walk up Sydney st. The entrance is tucked away to the rear of the property left of the Met College entrance, just off Trafalgar St on the lesser known Redcross St. Entrance is though the gate where you can press the buzzer and wait for assistance, unless previously directed otherwise.

Question 7

What is the cost of a colour correction service?

Accepted Answer

The cost varies depending on your hair's condition and the work needed. We'll provide a quote during your consultation or give you a guide price on the day of your service.

Question 8

Why do you require a deposit for some services?

Accepted Answer

We ask for a 20% deposit for services that take longer to complete and are harder to fill last minute. This helps us maintain our private, appointment-only experience. Your deposit is redeemable at checkout for your rescheduled booking and is valid for 3 months.

Frequently Asked Questions

Visit our FAQs for answers to common service inquiries.

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